It’s Not About The Hosting

Selling you a website is only the start of our relationship. We need to ensure that your website performs 24/7, 365 and that the hosting environment is regularly monitored for necessary performance updates and security. We also need to make sure that your website visitors have the best experience possible when browsing your site. If you are comparing hosting packages be sure to compare apples with apples – hosting is only the tip of the iceberg. Cheap hosting solutions from other providers are ‘financially’ attention grabbing, the term “you get what you pay for” is extremely relevant here. To give you piece of mind (for more than hosting your website), the GYMLINKsites Care Package is included in all our website packages and covers the following:

Security & Performance Updates

Our support team will constantly monitor the hosting environment and perform regular (and in many instances), automatic updates to the latest WordPress installation, core files on our custom Framework and any installed Plugins. We also create regular site backups.

Your website needs to be performing properly and securely – what’s more important than that?

Ongoing Content Maintenance

Keeping your website and it’s content up to date is imperative. You can update the content on your website through the Content Management System (CMS), but if like many people, you simply haven’t got the time, our support team can make ongoing content updates to your website when requested.

This includes updates to general text, images, videos and links outside your CMS editing capability. An example might be adding a new member of staff to your ‘Staff Profile’ page or adding more testimonials. We can even add new pages or navigation drop downs.

That’s free updates to your website – including page styling and formatting.

Complete Hosting Solution

Your domain name, your emails and your website all have separate hosting. The ‘Care Package’ includes a hosting solution for all of these so your account is easily managed and maintained. Our customised hosting environment allows for proper storage and bandwidth of all your hosted elements.

Proper hosting management is important to maintain online functionality including the proper and quick loading speed of your website.

Third party cheap hosting solutions are usually located overseas and do not offer website maintenance, website edits and updates, website security or technical website support – they only offer website hosting. GYMLINKsites have you covered for all your hosting. Our servers are based in Melbourne and Sydney.

Full Technical Support

While we offer ongoing content maintenance for editing and updating your website, we also provide a full suite of support for your own Content Management System (CMS). You have your own login details to access your CMS ‘editor’ at any time, giving you the ability to control any of your content.

If you have the need for assistance, you have access to extensive step-by-step videos and tutorials plus a comprehensive Knowledge Base for you to access and help find a solution.

Our support goes further than that. You also have a support desk plus an in-house support team to assist you further with any questions.